Shipping & Returns

Shipping and Return Policy 

Processing 

It takes up to 3 to 4  working days  for your order to be processed and confirmed with us.

Your package then will be packaged and shipped. Tailor-made items or personalized items add additional time, that will be confirmed via email. If for some reason the items is out of stock, we will contact you directly via email.

Bulk Order ( 5 to 14 days)

Working days for courier service are: 

Monday to Friday 8h00 to 17h00

 

Shipping:

Standard Shipping to all main cities ( 3 to 4 days )

Other Outlying areas ( 4 to 7 days )

Bulk Order ( 5 to 14 days)

* R95 courier is only a applicable to one courier satchels, Approx 10 aprons 

**Free Shipping on Orders over R1600

 

Returns:

Your satisfaction is important for us. We hope that you are happy with our Tailor Nina products  and your experience.

In case you are not, you may return unused items within 7 days of purchase together with the receipt or proof of purchase.

Please keep in mind that you are responsible for the safe delivery back to Tailor Nina Aprons of all returns.  

A full refund, less the original delivery costs, or if chosen by the customer, an exchange, will be given once we have received the parcel.

No returns will be accepted after 7 days.

We do not accept returns on sale items.

* Please note that we do not cover return shipping costs

If you have any questions about returning an item, please email orders.tailornina@gmail.com and I will get back to you as soon as possible.